Jada Reeves
Summary
I am willing to learn new things & expand my work experience. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
08.2023 - 02.2024
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Built relationships with customers and community to promote long term business growth.
Online Personal Shopper
Kroger
12.2022 - 08.2023
- Attended industry events, establishing valuable contacts within the retail sector to better serve clients'' unique needs.
- Managed client information securely, respecting confidentiality agreements while maintaining detailed records of past purchases and preferences.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Loaded and unloaded orders at customers vehicles
Retail Merchandiser
HomeGoods
05.2022 - 11.2022
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Completed inventory accounts to keep records current and promote accurate ordering.
Cashier
Zaxbys
10.2021 - 04.2022
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
Hampton High School
Hampton, VA06.2022
Skills
- Opening and closing procedures
- Merchandise Selection
- Accurate money handling
- Customer Service
- Sales proficiency
- Food safety and sanitation
- Cash Handling
- Attention to Detail
- Trend understanding
Timeline
Personal Shopper
Walmart
08.2023 - 02.2024
Online Personal Shopper
Kroger
12.2022 - 08.2023
Retail Merchandiser
HomeGoods
05.2022 - 11.2022
Cashier
Zaxbys
10.2021 - 04.2022
High School Diploma -
Hampton High School