Jada Smith
Ruston,LA
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
6
6
years of professional experience
Work History
Clerk/Pharmacy Technician Trainee
Walmart
West Monroe, LA
02.2021 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Office Clerk
Brookshire Grocery
Monroe, LA
06.2018 - 02.2021
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Processed incoming and outgoing mail daily.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Compiled financial reports by collecting data from various departments within the organization.
Education
Bachelor of Science - Biological Sciences
Grambling State University
Grambling, LA12-2024
High School Diploma -
Wossman High School
Monroe, LA05-2019
Skills
- Patient confidentiality
- Ordering and stocking medications
- Records retrieval
- Verbal and writing communication
- Answering customer questions
- HIPAA
- Preparing bulk medications
Accomplishments
- GSU Miss Women Empowerment 2021-2022
- GSU Women Empowerment Chaplain 2022-2023
- GSU Biological Pre-Doctoral Society Student Representative 2022-2023
- The National Society of Leadership and Success Inductee Fall 2022
- Order of Beauties Sorority SPR 23 Initiate
Timeline
Clerk/Pharmacy Technician Trainee
Walmart
02.2021 - Current
Office Clerk
Brookshire Grocery
06.2018 - 02.2021
Bachelor of Science - Biological Sciences
Grambling State University
High School Diploma -
Wossman High School