Kalin Key
Summary
Motivated professional currently pursuing Bachelor of Science in Communication Disorders. Strong background in diverse environments with outstanding service, problem-solving and communication skills. With such a unique work experience, communication and care with every population is not a complication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk/Pharmacy Technician Trainee
City Drug Company
Paragould, AR
04.2022 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Aided customers in understanding how to properly take medications.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted with filling of over 400 prescriptions daily.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Set up and modified patient profiles in Pioneer Rx to include current information such as medications and insurance details.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Developed and implemented improvements to pharmacy organization system to improve time efficiency.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Office Assistant
Arkansas State University Office Of The Provost
Jonesboro, AR
03.2021 - 04.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Arranged rapid office equipment repair and maintenance with vendors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Ranch Manager
Crazy C Ranch
El Dorado, AR
05.2019 - 08.2020
- Worked closely with employer to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
- Performed repairs and preventive maintenance on equipment and property.
- Herded livestock using horses or ranch ATVs.
- Inspected horses for signs of sickness and overall herd health.
- Adjusted production strategies to account for changing factors such as market and weather conditions.
- Maintained ranch records and documentation.
Occasional Babysitter
Katie & Jordan Leatherman
Paragould, AR
07.2019 - 08.2022
- Played games, worked on puzzles and read books to young children.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Communicated with parents about daily activities and behaviors.
- Provided distractions and calming methods when necessary.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared tasty, healthy meals for children to encourage good eating habits.
Summer Babysitter
Amanda Arnold
El Dorado, AR
05.2017 - 08.2017
- Closely monitored children's play activities to verify safety.
- Played games, worked on puzzles and read books to young children.
- Removed hazards and developed appropriate boundaries and rules to develop safe environment for children.
- Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
- Prepared outdoor activities such as gardening and planting, sidewalk chalk art and water sports to develop children's fine and gross motor skills.
- Drove children to dance, cheer and sports practices.
- Created and implemented diverse educational strategies to boost development.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Livestock Showmanship Coach
Luke And Mackenzie Foster
Paragould, AR
05.2020 - Current
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Cleaned stalls, pens, and equipment using tools for optimal health of show swine.
- Rotated animals between grazing areas to provide enough access to food.
- Observed animals and notified owners of signs of illness.
- Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.
- Took care of stock needs.
- Coached clients to help maximize their performance at livestock shows.
Education
Bachelor of Science - Communication Disorders
Arkansas State University
State University, AR05.2023
Associate of Science - A.S. En Route
Arkansas State University
State University, AR05.2022
High School Diploma -
Smackover High School
Smackover, AR05.2019
Skills
- Patient Confidentiality
- Problem-Solving Skills
- Team Collaboration
- Records Management
- Flexibility
- Communication
- Creativity
- Critical thinking
- Responsibility
- Insurance Billing
- FDA and HIPAA Compliance
- Outstanding Interpersonal Abilities
- Staff Leadership
- Organization
- CPR/ First Aid Certified
Accomplishments
Arkansas Scholarship Lottery Recipient ($14,000)
John Baine Scholarship ($8,000)
Todd Leatherman Memorial Scholarship ($1,000)
Arkansas State Fair Livestock Scholarship ($1,000)
Arkansas State University Deans List
- 2022-
Selected as an Arkansas State Fair Livestock Collegiate Intern (2021)
Affiliations
- Member of National Student Speech Language Hearing Association
- Member of Arkansas Speech Language Hearing Association
- Member of Arkansas State University National Student Speech Language Hearing Association
- Member of National Pharmacy Audit Assistance Service
Certification
- First Aid/CPR Certified
- FWAC & HIPAA Certified (PAAS)
Additional Information
56 hours of clinical observation (speech-language pathology/Audiology)
147 volunteer hours for the National 4H Organization
Timeline
Clerk/Pharmacy Technician Trainee
City Drug Company
04.2022 - Current
Office Assistant
Arkansas State University Office Of The Provost
03.2021 - 04.2022
Livestock Showmanship Coach
Luke And Mackenzie Foster
05.2020 - Current
Occasional Babysitter
Katie & Jordan Leatherman
07.2019 - 08.2022
Ranch Manager
Crazy C Ranch
05.2019 - 08.2020
Summer Babysitter
Amanda Arnold
05.2017 - 08.2017
Bachelor of Science - Communication Disorders
Arkansas State University
Associate of Science - A.S. En Route
Arkansas State University
High School Diploma -
Smackover High School