Jada Stowe
Matthews,NC
Summary
I am a very goal oriented and assertive worker. I strive to achieve and accomplish in everything I do even in day to day life. I take mt work serious and never run from a challenge or a new learning experience!
Overview
4
4
years of professional experience
Work History
Caregiver
Always Best Care
Charlotte, NC
04.2023 - 12.2023
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Instructed family members on how to provide bedside care.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with maintaining good personal hygiene.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Caregiver
Live Long Well Care
Mount Airy, NC
10.2022 - 02.2023
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained clean and well-organized environment for client happiness and safety.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted clients with maintaining good personal hygiene.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Monitored health and well-being of clients and reported significant health changes.
Customer Service Representative
Circle K
Mount Airy, NC
05.2022 - 02.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Completed day-to-day duties accurately and efficiently.
Customer Service
Convergys
Charlotte, NC
12.2021 - 04.2022
- Answer customer phone calls and respond to emails
- Handle customer inquires via telephone and email
- Manage and resolve customer concerns/ complaints
- Provide customer with service/product information
Host/Server
Texas Roadhouse Restaurant
Durham, NC
01.2020 - 12.2021
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Balanced cash drawers at the end of each shift.
- Inspected dining and serving areas for cleanliness and proper setup.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Cashier Team Lead
Harris Teeter
Charlotte , NC
09.2019 - 11.2020
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Riverside Highschool
Durham, NC06-2021
Biology
Durham Technical Community College
Durham, NCSkills
- Customer Service
- Report Writing
- Currency Exchange
- Cash Handling
- Payment Processing
- Compassionate Client Care
- Documentation
- Problem-Solving
- Patient Management
Timeline
Caregiver
Always Best Care
04.2023 - 12.2023
Caregiver
Live Long Well Care
10.2022 - 02.2023
Customer Service Representative
Circle K
05.2022 - 02.2023
Customer Service
Convergys
12.2021 - 04.2022
Host/Server
Texas Roadhouse Restaurant
01.2020 - 12.2021
Cashier Team Lead
Harris Teeter
09.2019 - 11.2020
High School Diploma -
Riverside Highschool
Biology
Durham Technical Community College