JADA TATE
Scott Depot,WV
Summary
Accomplished and knowledgeable Lead Case Manager at Aetna Better Health Of WV, who is organized and dependable, as well as successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet our team goals. Skilled at providing guidance, support and assistance. Hardworking and dedicated to achieving desired team outcomes. Offers excellent problem-solving and communication abilities. Committed to our team and eager to take on added responsibilities for a team that I have such a great relationship with.
Overview
26
26
years of professional experience
Work History
Lead Case Manager
Aetna Better Health Of WV
Charleston, WV
11.2021 - Current
- Coordinated services for members across multiple agencies, ensuring seamless provision of necessary supports.
- Facilitated regular meetings with providers and health plan staff, ensuring progress towards goals was on track and addressing any barriers encountered.
- Provided mentorship to case managers, fostering professional growth within the team.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Case Manager, ICM
Aetna Better Health Of WV
Charleston, WV
08.2016 - 11.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of members situations, identifying issues, goals, and necessary interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to members.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Surgical ICU Registered Nurse
Charleston Area Medical Center Memorial
Charleston, WV
06.1998 - 08.2016
- Temporary Charge Nurse for weekends
- Mentored new nursing staff in the Surgical ICU, providing guidance on best practices for patient care, documentation, and effective communication within the team. Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Contributed to a positive work environment by consistently demonstrating professionalism, empathy, and respect towards colleagues and patients alike.
- Collaborated with case managers and social workers to facilitate timely discharges from the Surgical ICU, ensuring appropriate follow-up care arrangements were in place for each patient.
Utilization Review Registered Nurse
MAMSI
Elkview, WV
04.2000 - 03.2002
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Expedited discharge planning processes through timely completion of utilization reviews that identified necessary services, supports, or referrals postdischarge.
- Collaborated with physicians to develop appropriate care plans based on utilization review findings that were both medically necessary and costeffective.
Education
Bachelor of Science - Nursing
University of Charleston
Charleston, WV05.1998
Skills
- Positive Attitude
- Problem-Solving
- Organization and Multitasking
- Relationship Building
- Community Resources
- Emotional awareness
- Care Coordination
- Email and Telephone Etiquette
Timeline
Lead Case Manager
Aetna Better Health Of WV
11.2021 - Current
Case Manager, ICM
Aetna Better Health Of WV
08.2016 - 11.2021
Utilization Review Registered Nurse
MAMSI
04.2000 - 03.2002
Surgical ICU Registered Nurse
Charleston Area Medical Center Memorial
06.1998 - 08.2016
Bachelor of Science - Nursing
University of Charleston