JADA WILLIAMS
Nashville,TN
Summary
I am a very reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help our team succeed. Some of my skills include time management, customer service, communication, and flexibility. I have obtained my Phlebotomy certification through the NHCO. With goals of obtaining my degree in Radiology I am very persistent in seeking opportunities to begin my career. Thank you for your time.
Overview
1
1
year of professional experience
Work History
PBX Switchboard Operator
HCA
12.2023 - Current
- Provided reliable assistance in emergency situations, following established protocols for contacting appropriate personnel or authorities.
- Increased company reputation with excellent customer service, handling high-volume phone traffic with courtesy and efficiency.
- Maintained thorough knowledge of company services, products, and personnel to provide accurate information during call transfers.
- Promoted security measures by verifying caller identities before granting access to sensitive information or connecting them with key personnel.
- Handled sensitive information discreetly when dealing with confidential calls or messages within the organization.
- Maintained records of daily data communication transactions, problems, and remedial actions taken.
Server/Waiter
Demos' Restaurants
09.2023 - 11.2023
- Take and serve 10 food/drinks orders at a time
- Communication skills and time management
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- Greet Customers and present menus and highlight specials
- Provide excellent customer service skills to all customers
- Critical thinker and problem solving skills
- Prioritize order entry for quick service timeline.
Education
Undecided -
Tennessee State University
Nashville, TN01.2022
Skills
- Dependability
- Venipuncture
- Switchboard Operation
- Data Entry
- Client Service
- Records Management
- Communication skills
- Computer Literacy
- Multitasking
- Adaptability and Flexibility
Middleinitial
E
Timeline
PBX Switchboard Operator
HCA
12.2023 - Current
Server/Waiter
Demos' Restaurants
09.2023 - 11.2023
Undecided -
Tennessee State University