Summary
Overview
Work History
Education
Skills
Timeline
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Jadah Jackson

Miami

Summary

Dynamic Medical Office Manager with a strong work ethic and effective multitasking skills, adept at enhancing patient care and ensuring compliance with OSHA and HIPAA regulations at Southeastern College. Proven ability to maintain confidentiality and manage electronic records, while fostering positive communication and conflict resolution in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

Medical Office Manager

Southeastern College
01.2025 - 04.2025
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

Phlebotomist

Southeastern College
01.2025 - 04.2025
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

EKG Technician

Southeastern College
01.2025 - 01.2025
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.

Volunteer

Range Park
09.2022 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Teacher's Assistant

North Miami Beach Parks and Recreaction
06.2022 - 08.2022
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.

Education

Associate of Science - Certified Nursing Assistan

Miami Lakes Southeastern College
Miami, FL
05-2025

High School Diploma -

MLMP
Miami, FL
06-2024

Skills

  • Strong work ethic
  • Effective multitasking
  • Professional telephone etiquette
  • Conflict resolution

Timeline

Medical Office Manager

Southeastern College
01.2025 - 04.2025

Phlebotomist

Southeastern College
01.2025 - 04.2025

EKG Technician

Southeastern College
01.2025 - 01.2025

Volunteer

Range Park
09.2022 - 05.2023

Teacher's Assistant

North Miami Beach Parks and Recreaction
06.2022 - 08.2022

Associate of Science - Certified Nursing Assistan

Miami Lakes Southeastern College

High School Diploma -

MLMP

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