Jadah Smith
Smyrna,DE
Summary
Customer-focused and dependable professional with experience in food service, security, and direct support. Skilled in providing excellent customer service, maintaining safety, communicating with diverse individuals, handling challenging situations, and working effectively in fast-paced environments. Experienced in multitasking, problem-solving, conflict resolution, and providing compassionate assistance while maintaining professionalism. Seeking to bring strong customer service and safety skills to a flight attendant position.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Direct Support Professional
Mosaic
Townsend, Delaware
07.2025 - Current
- Provide compassionate support and assistance with daily living activities.
- Assist individuals with personal care while maintaining dignity, comfort, and privacy.
- Promote safety and independence in daily routines and community activities.
- Use effective communication and behavior-support strategies when assisting individuals.
- Observe and report changes in individuals' needs, behavior, or safety.
- Work closely with team members to provide consistent, person-centered support.
Security Officer
Walmart
Wilmington, DE
05.2024 - 01.2025
- Monitored store areas to maintain a safe and secure environment.
- Patrolled designated areas and remained alert for suspicious activity or safety concerns.
- Responded professionally to customer and employee safety concerns.
- Followed company safety and security procedures.
- Maintained awareness of surroundings and responded appropriately to incidents.
- Communicated with employees, customers, and management in a professional manner.
Server
Red Robin
Dover, DE
09.2023 - 01.2024
- Provided friendly and attentive service to guests in a fast-paced restaurant environment.
- Took orders accurately and ensured guests received prompt and professional service.
- Managed multiple tables and customer requests while maintaining attention to detail.
- Addressed guest concerns and worked to resolve issues professionally.
- Communicated effectively with guests and team members.
- Worked as part of a team to maintain an efficient and positive dining experience.
- Handled responsibilities efficiently during busy periods while maintaining a welcoming attitude
Education
Smyrna High School
Smyrna, DESkills
- Customer Service
- Safety & Security
- Communication
- Conflict Resolution
- Emergency Response
- Teamwork
- Multitasking
- Problem Solving
- Attention to Detail
- Working Under Pressure
- Guest/Passenger Assistance
- Professionalism
Certification
- Cpr/ first aid certified
Timeline
Direct Support Professional
Mosaic
07.2025 - Current
Security Officer
Walmart
05.2024 - 01.2025
Server
Red Robin
09.2023 - 01.2024
Smyrna High School