Jada N. Harris
Perry,GA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Well successfully managing concerns and resolving conflicts to maximize customer satisfaction. To seek a position that offers professional challenges utilizing interpersonal skills, strong multitasking skills, excellent time management, and problem-solving skills. Organized and dependable candidate and willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
La Quinta Inn & Suites
Perry, GA
06.2020 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored office supplies by checking inventory and placing orders.
- Kept accounts in balance and ran daily reports to verify totals.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Promoted local entertainment and sporting events and offered details to assist patrons.
Lead Daycare Teacher
First Step Learning Center
Fort Valley, GA
10.2015 - 10.2020
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Handled daily administrative tasks efficiently to minimize time away from children.
Daycare Teacher
Brilliant Stars Academy
Perry, GA
04.2014 - 10.2015
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Implemented curriculum to enhance classes with learning-focused activities.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL01.2024
High School Diploma -
Perry High School
Perry, GA05.2014
Skills
- Conflict Management
- Word Processing
- Meeting Scheduling
- Multi-Line Telephone Systems
- Customer Assistance
- Team Collaboration
- Verbal and Written Communication
- Time Management
- Microsoft Office
- Telephone Etiquette
- Spreadsheet Tracking
- Bookkeeping Support
- Positive Reinforcement
- Computer Proficiency
- Excellent Communication Skills
- Office Management
- Scheduling Appointments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Front Desk Receptionist
La Quinta Inn & Suites
06.2020 - 12.2021
Lead Daycare Teacher
First Step Learning Center
10.2015 - 10.2020
Daycare Teacher
Brilliant Stars Academy
04.2014 - 10.2015
Associate of Arts - Business Administration
American InterContinental University
High School Diploma -
Perry High School