Jade Anderson
Belleville,NJ
Summary
Detail-oriented e-commerce professional with 7+ years of experience and excellent time management and problem-solving skills. Known for reliability, adaptability, and a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
E-Commerce Specialist
Bashian Rug
01.2025 - 10.2025
- Managed order processing by entering sales orders, invoices, and incoming payments in SAP accurately and efficiently.
- Maintained product listings on Home Depot and Lowe’s platforms, optimizing product visibility and increasing sales.
- Verified shipping invoices from UPS and FedEx by meticulously auditing discrepancies, resulting in the recovery of up to $100 each month.
- Managed deductions for returns of damaged rugs via Wayfair and Home Depot to recover up to $500 each month.
- Handled communications by answering phone calls and emails from business partners and customers regarding sales orders, inventory, and deliveries.
- Coordinated with external shipping services and internal warehouse teams to track and manage order fulfillment.
- Monitored sales and expenses for Going Out Of Business (GOB) events, ensuring accurate record-keeping and financial tracking.
Product Listing Associate
Forza Sports
09.2018 - 01.2025
- Developed SEO-optimized product titles, descriptions, bullet points, and size charts using HTML, increasing product visibility and sales on Etsy, Target Plus, and Shopify.
- Utilized Microsoft Excel to enter data to list products on multiple online marketplaces by adhering to specific requirements and entering accurate information for item type, category, and attributes.
- Updated spelling, grammar, and format mistakes via Microsoft Excel or in Rithum (CommerceHub).
Wine and Beer Team Member
Wegmans Food Markets
02.2018 - 09.2018
- Stocked beer and wine products to ensure availability to customers as well as maintained back room stock to meet high standards of simplification
- Rotated and conditioned products on shelves to keep an organized look that is appealing to customers
- Supported dozens of customers on the sales floor daily to provide product location assistance and personalized suggestions
- Set up demos for customers to sample products and organized displays on sales floor to promote products and highlight seasonal releases, resulting in increased sales and product awareness
Cashier
Wegmans Food Markets
08.2013 - 02.2018
- Completed customer transactions in a timely manner within a fast-paced environment.
- Provided excellent customer service by bagging items correctly, adhering to specific requests, locating products, resolving issues, and offering extra help.
- Kept an organized and clean work area for a greater customer experience.
- Recipient of Wegmans Scholarship Award.
Education
Bachelor of Arts - Sociology
Moravian University
Bethlehem, PASkills
- Phone etiquette
- Content marketing
- Writing and editing
- Critical thinking
- Attention to detail
- Team collaboration
- Customer service
- Data entry
- Microsoft Excel
- SEO optimization
- Organizational skills
Timeline
E-Commerce Specialist
Bashian Rug
01.2025 - 10.2025
Product Listing Associate
Forza Sports
09.2018 - 01.2025
Wine and Beer Team Member
Wegmans Food Markets
02.2018 - 09.2018
Cashier
Wegmans Food Markets
08.2013 - 02.2018
Bachelor of Arts - Sociology
Moravian University