Jade Boyer
Corydon,IN
Summary
Dynamic and dedicated professional with extensive customer service experience at Bass Pro Shops. Proven ability in cash handling and conflict resolution, enhancing customer satisfaction and loyalty. Recognized for reliability and teamwork, consistently delivering exceptional service while maintaining a balanced cash drawer. Committed to fostering positive customer relationships and improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Cashier
Bass Pro Shops
Clarksville, IN
04.2025 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Receptionist
SportClips Haircuts
Clarksville, IN
09.2024 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Overnight Stocker
Walmart
Radcliff, KY
10.2021 - 03.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Crew Member
McDonald's
Benson, AZ
10.2019 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Health And Fitness
ISSA Online
Phoenix, AZ03.2025
Cosmetology
PJ's College of Cosmetology
Clarksville, IN03.2025
Benson High School
Benson, AZ05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Conflict resolution
- Refunds and exchanges
Timeline
Cashier
Bass Pro Shops
04.2025 - Current
Receptionist
SportClips Haircuts
09.2024 - 03.2025
Overnight Stocker
Walmart
10.2021 - 03.2022
Crew Member
McDonald's
10.2019 - 05.2021
Health And Fitness
ISSA Online
Cosmetology
PJ's College of Cosmetology
Benson High School