JADE GERS
Duluth,USA
Summary
Motivated and dependable professional with experience in customer service, residential cleaning, retail, and hospitality. Proven ability to deliver excellent service, maintain detailed cleanliness standards, and support team operations. Seeking to contribute strong work ethic, attention to detail, and customer-first mindset to a collaborative team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Care Associate
Bark Play & Stay
10.2024 - 12.2024
- Supervised 20+ dogs daily, ensuring safety, exercise, and enrichment in daycare settings.
- .Assisted in bathing and grooming up to 5 dogs per shift while maintaining hygiene protocols.
- Communicated with 15+ pet owners weekly regarding pet behavior, health, and grooming updates.
Cashier
Bill Miller BBQ
03.2024 - 08.2024
- Processed 30+ transactions per shift using a POS system with a 98% accuracy rate.
- Delivered exceptional service in a fast-paced restaurant serving 400+ guests daily.
- Resolved customer inquiries and complaints with an 85% first-contact resolution rate.
Store Associate
The Labrador Store
07.2023 - 11.2023
- Assisted 40+ customers daily with product selection and personalized recommendations.
- Maintained and restocked inventory of 100+ SKUs, ensuring accurate shelf organization.
- Reorganized front displays to improve visibility, reducing customer search time by 15%.
Housekeeper
Lily Cleaning Co.
03.2019 - 09.2023
- Completed detailed cleanings for up to 4 residential homes per day.
- Managed cleaning schedule and supplies across 20+ recurring clients.
- Ensured proper chemical handling and maintained 100% safety record during service.
Education
GED -
Gwinnett Technical College
Lawrenceville, GA12.2025
Skills
- Customer Service & Conflict Resolution
- Animal Care & Safety Monitoring
- Residential & Commercial Cleaning
- Cash Handling & Point-of-Sale (POS) Systems
- Fast-Paced Restaurant Operations
- Time Management & Task Prioritization
- Kennel Maintenance & Pet Supervision
- Host/Hostess Experience & Front-of-House Coordination
- Communication & Team Collaboration
- Sanitation & Safety Compliance
Certification
Food Handler Certification
Timeline
Dog Care Associate
Bark Play & Stay
10.2024 - 12.2024
Cashier
Bill Miller BBQ
03.2024 - 08.2024
Store Associate
The Labrador Store
07.2023 - 11.2023
Housekeeper
Lily Cleaning Co.
03.2019 - 09.2023
GED -
Gwinnett Technical College
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