Jade Jacobson
Austin,TX
Summary
Established Public Sector Account Executive gifted at managing and developing a strong customer base. Engaging, personable and persistent by increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
12
12
years of professional experience
Work History
Public Sector Account Executive
Zones
07.2016 - Current
- 2021 Top Apple Seller
- Silver Performer and 115% to goal in 2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Extensive experience selling hardware, software, SaaS, and professional and managed services.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Contacted customers as issues arose to provide prompt resolutions.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Delivered services to clients to secure additional business and grow revenue streams.
- Worked directly with key decision-makers to ensure customer satisfaction and drive future projects
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Completed orders and organized product deliveries to meet customer timetables.
EDU Device Engagement Specialist
Microsoft (EGS)
12.2015 - 06.2016
- Managed over 50 customer calls per day
- Researched regional economy, industry sectors and real-time data to project Windows-based devices market demands.
- Produced innovative funding proposals to deliver profitable outcomes and measurable results.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Met deadlines, exceeding expectations and effectively rolling out Windows for Education campaign.
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
Education Devices Manager
Microsoft (EGS)
05.2014 - 10.2015
- EGS Q3 FY15 MVP
- Managed over 50 customer calls per day
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Worked collaboratively with sales team to identify and target market opportunities.
- Liaised between account holders and various departments.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Warehouse Supervisor
B&F Fastener Supply
05.2011 - 05.2014
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Supervised shipping and handling operations.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Education
Communications
University of North Dakota
Grand Forks, NDBusiness
Minnesota State University - Moorhead
Moorhead, MNHigh School Diploma -
Central Cass High School
Casselton, ND05.2010
Skills
- Business Growth Opportunities
- Business Development and Planning
- Customer Relationships
- Negotiation and Persuasion
- Personnel Accountability
- Account Management
- Excellent Written and Verbal Communication
- Data Entry and Maintenance
- Customer Relationship Management
- Contract Negotiation
- Forecasting and Reporting
Timeline
Public Sector Account Executive
Zones
07.2016 - Current
EDU Device Engagement Specialist
Microsoft (EGS)
12.2015 - 06.2016
Education Devices Manager
Microsoft (EGS)
05.2014 - 10.2015
Warehouse Supervisor
B&F Fastener Supply
05.2011 - 05.2014
Communications
University of North Dakota
Business
Minnesota State University - Moorhead
High School Diploma -
Central Cass High School
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