Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jade Janicke

Yorkville

Summary

Dynamic and results-driven professional with extensive experience in customer service at Walmart. Proven ability to enhance customer satisfaction through attention to detail and effective communication. Skilled in planning and organization, consistently meeting deadlines while managing multiple tasks. Recognized for achieving high satisfaction ratings and fostering teamwork in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
05.2024 - 09.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Host

Texas Roadhouse
02.2023 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Cashier

Chanatrys
03.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Whitesboro High School
Marcy, NY

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Multitasking
  • Teamwork and collaboration
  • Verbal and written communication
  • Goal setting
  • Professionalism
  • Time management abilities

Accomplishments

    Completed a one year course through Boces, resulting in Certification with Animal Science.

Certification

  • Animal Science

Languages

English
Full Professional

Timeline

Digital Personal Shopper

Walmart
05.2024 - 09.2024

Host

Texas Roadhouse
02.2023 - 07.2023

Cashier

Chanatrys
03.2022 - 10.2022

Whitesboro High School

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