Jade Johnson

• Task as MOD were to create an healthy, creative, expressive fun work environment.
• Greeted guests upon arrival and checked them in to their rooms.
• Supervised a team of 3 front desk agents ensuring tasks were completed efficiently and effectively.
• Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
• Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
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• Evaluated employee performance through regular feedback sessions and annual reviews.
• Coordinated check-out processes including verifying room charges, collecting payment and issuing receipts.

Provided reliable assistance for various driving tasks, including shopping and attending medical appointments. Also

• Managed multiple tasks efficiently while paying attention to detail.

• Coordinated with sales and marketing team to create effective ways to grow our brands
• Developed partnerships with external organizations for joint promotions or collaborations.
• Identified areas of improvement in the sales process and developed action plans accordingly.
• Organized events such as conferences, exhibitions, seminars. to promote products and services.
• Ensured compliance with company policies while carrying out day-to-day activities.
• Negotiated deals with vendors and suppliers for procuring necessary resources at competitive prices.