Jade Langley
San Antonio,TX
Summary
Proven team collaborator and customer service expert, honed skills at Whataburger and Hobby Lobby, enhancing customer satisfaction and loyalty through exceptional service and efficiency. Demonstrated work ethic and integrity, alongside proficiency in cash handling and training, significantly contributing to workplace harmony and operational excellence.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
Hobby Lobby
09.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restaurant Team Member
Whataburger
05.2022 - 09.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Education
GED -
George Gervin Academy
06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Training and onboarding
- Hospitality and accommodation
- Listening skills
Languages
English
Full Professional
Interests
- Coding and Programming
- Video Gaming
- I enjoy cooking for friends and family gatherings
- Cake Decorating
- Volunteer Work
- Swimming
- Music
- Drawing and Painting
Timeline
Cashier
Hobby Lobby
09.2024 - 12.2024
Restaurant Team Member
Whataburger
05.2022 - 09.2022
GED -
George Gervin Academy
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