Summary
Overview
Work History
Education
Skills
Timeline
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JADE MENDEZ

West Covina

Summary

Dynamic and dependable Sales Associate with hands-on experience in a leading global retail brand, demonstrating a strong commitment to customer satisfaction and team collaboration. Eager to explore diverse roles that foster professional growth and skill enhancement in a new work environment. Known for adaptability and a friendly demeanor, facilitating seamless interactions with colleagues and clients. Proven ability to manage time effectively, ensuring high productivity while maintaining quality service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Uniqlo
10.2023 - 05.2025
  • Greeted customers and provided exceptional customer service.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Assist with processing deliveries, restocking shelves, and displaying merchandise.
  • Maintained cleanliness of store environment including floors, windows, and displays.
  • Handled customer complaints and concerns in a professional manner.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Developed promotional strategies to increase sale volumes.

Conservation Intern

Catalina Island Company
07.2023 - 07.2023
  • Assisted in the development of conservation plans and strategies for natural resources management.
  • Conducted data collection activities, such as surveys and observations, related to environmental protection.
  • Analyzed biological samples collected from various sites for research purposes.
  • Prepared reports on findings from field visits, data analysis and other research activities.

Team Member

Panera Bread
03.2021 - 08.2021
  • Delivered outstanding service by greeting and assisting customers.
  • Operated POS system efficiently, processing customer orders and transactions with accuracy.
  • Prepared and assembled a variety of menu items, adhering to Panera Bread's food safety standards and ensuring compliance with food safety regulations.
  • Conducted regular cleaning and sanitation of workstations, dining areas, restrooms and kitchen equipment.
  • Addressed customer concerns or complaints promptly to maintain customer satisfaction.

Education

Bachelor of Science (B.S.) - Environmental Science and Policy

California State University - Long Beach
Long Beach, CA
05.2026

Skills

  • Customer service
  • POS system operation
  • Teamwork and collaboration
  • Quickly adjusting to change
  • Dependable team contributor

Timeline

Sales Associate

Uniqlo
10.2023 - 05.2025

Conservation Intern

Catalina Island Company
07.2023 - 07.2023

Team Member

Panera Bread
03.2021 - 08.2021

Bachelor of Science (B.S.) - Environmental Science and Policy

California State University - Long Beach

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