Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Meyers

Redford

Summary

Encouraging and analytical problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Recognized for taking a proactive approach to identifying and addressing issues, with focus on supporting team objectives. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

New Business Profession II

AAA Life Insurance
12.2023 - Current


  • Proven ability to learn quickly and adapt to new situations.
  • Excellent Verbal and Written Communication skills.
  • Able to review data/documents for accuracy and consistency’ take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
  • Involved in the pilot program for a new feature for communicating with agents, Click To Chat
  • AAA PRIDE Associate Resource Group President, September 2024-Current
  • Lead Ambassador for the New Business Culture Crew, an associate led department wide resource group, October 2024-Current


Lead Technician/Supervisor

Advanced Infrared Leak Detection Services
09.2013 - 12.2023
  • Prepared reports detailing findings of inspections, investigations, and tests
  • Identified issues, analyzed information and provided solutions to problems
  • Trained other workers in inspection and testing procedures
  • Maintained quality assurance and customer satisfaction objectives
  • Established team priorities, maintained schedules and monitored performance
  • Completed job reports and logs immediately following service calls
  • Created, maintained and updated filing systems for paper and electronic documents
  • Updated reports, managed accounts, and generated reports for company database.

Store Manager

Signet Jewelers
09.2015 - 11.2020
  • Maximized performance by monitoring daily activities and staff performance, including weekly/monthly/annual performance reviews
  • Maintained professional demeanor by staying calm and collected when addressing unhappy or angry customers
  • Increased store profits exponentially each year in manager role
  • Hiring, onboarding, and all training for new employees
  • Improved staffing during busy periods by handling staff scheduling and call offs
  • Team lead for NorthWest region in Credit Card Metrics, creating meetings and strategies for store managers
  • Was the only employee in Michigan/Ohio to continue employment during 2020 lockdown due to my outstanding performance
  • In 2018 promoted to District Training Store Manager, to prepare takeover role of District Manager for Michigan/Ohio stores.

Store Manager

Body Arts
06.2015 - 11.2016
  • Managed inventory control, cash control, and store opening and closing procedures
  • Assisted with hiring, training and mentoring new staff members
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Performed quarterly performance reviews for employees

Crew Trainer

McDonald's
05.2010 - 09.2012
  • Trained other employees in customer service, food safety, and performance requirements
  • Set positive example for team members by providing high-quality, efficient service
  • Taught new team members correct procedures for all areas of operations
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Law Enforcement/Business Management

Ferris State University
Big Rapids, MI
11.2011

High school diploma - undefined

Utica High School
Utica, MI
05.2011

Skills

  • Customer Relationship Management (10 years)
  • Management (10 years)
  • Documentation and Reporting (10 years)
  • Employee Training (10 years)
  • Typing (10 years)
  • Excellent written and verbal communication

Certification

LOMA 281, Completed August 2025

Timeline

New Business Profession II

AAA Life Insurance
12.2023 - Current

Store Manager

Signet Jewelers
09.2015 - 11.2020

Store Manager

Body Arts
06.2015 - 11.2016

Lead Technician/Supervisor

Advanced Infrared Leak Detection Services
09.2013 - 12.2023

Crew Trainer

McDonald's
05.2010 - 09.2012

High school diploma - undefined

Utica High School

Law Enforcement/Business Management

Ferris State University

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