Jade Rogers
Floral City,FL
Summary
In my time as assistant manager, I’ve learned to establish clear guidelines and enforce consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Consistently showing up and showing out, and helping to meet business goals and carry out day to day operations.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Assistant Manager
Hollister Co.
Daytona Beach, FL
11.2023 - Current
- Assisted in training and onboarding new team members on store operations.
- Managed daily inventory levels and restocked merchandise on the sales floor.
- Ensured compliance with company policies and procedures during store operations.
- Collaborated with team members to create visually appealing product displays.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored sales trends to suggest improvements in product placement and promotions.
- Facilitated communication between management and staff to enhance teamwork and morale.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Astronaut High School
Titusville, FLSkills
- Training and onboarding
- Inventory management
- Customer service
- Visual merchandising
- Team collaboration
- Conflict resolution
- Sales monitoring
- Strategic planning
- Problem solving
- Effective communication
- Time management
- Team building
- Goal setting
- Business development
- Coaching and mentoring
Accomplishments
- Awarded associate of the month
Timeline
Assistant Manager
Hollister Co.
11.2023 - Current
Astronaut High School