Jade Scott
Okemos,MI
Summary
Office coordinator with proven expertise at Midwest Center For Sleep Disorders, enhancing workflow efficiency and patient satisfaction. Skilled in schedule coordination and office management, I implemented effective filing systems and improved patient attendance through proactive communication. Committed to delivering exceptional customer service while training new staff to uphold high operational standards.
Overview
2027
2027
years of professional experience
Work History
Office Coordinator
Midwest Center For Sleep Disorders
Charlotte, MI
05.2025 - Current
- Coordinated daily office operations to enhance workflow efficiency and team productivity.
- Managed appointment scheduling for patients, ensuring timely communication and service delivery.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Developed and implemented filing systems that improved document retrieval processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
Cashier
Mugg & Bopps
Perry, MI
02.2025 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced at end of shifts.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on operational procedures and customer service standards.
Receptionist
Midwest Center For Sleep Disorders
Charlotte, MI
03.2024 - 05.2024
- Greeted and assisted patients with scheduling and inquiries to enhance customer service experience.
- Managed multi-line phone systems, directing calls efficiently to appropriate departments.
- Maintained accurate patient records using electronic health record (EHR) systems for streamlined operations.
- Coordinated appointment reminders, reducing no-show rates and improving patient attendance.
Assistant to Manager
Mr. Winter Services
07.2023 - 01.2024
- Supported daily operations by managing schedules and coordinating team activities.
- Assisted in project planning and execution, ensuring alignment with organizational goals.
- Conducted research to provide insights for improving service offerings and customer satisfaction.
- Assisted with getting new clients.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
Farm Hand
Brown Road Beef
Vermontville, MI
04.2019 - 01.2023
- Operated and maintained farm equipment for daily livestock management
- Assisted with feeding, watering, and health monitoring of cattle
- Implemented safety protocols to ensure compliance with agricultural standards
- Supported pasture maintenance through effective grazing management techniques
CNA
Thornapple Manor
Hastings, MI
01.2022 - 05.2022
- Provided compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs, ensuring accurate documentation and timely reporting to nursing staff.
- Assisted in mobility support, encouraging patient independence while maintaining safety protocols.
- Implemented infection control practices to enhance patient safety and reduce health risks.
Cashier
Walmart
Hastings, MI
2022 - 2022
- Handled returns and exchanges while adhering to company policies.
- Monitored inventory levels and restocked shelves as needed.
- Implemented strategies to enhance customer satisfaction during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Maple Valley
Vermontville, MISkills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Mail handling
- Data entry
- Employee training
Timeline
Office Coordinator
Midwest Center For Sleep Disorders
05.2025 - Current
Cashier
Mugg & Bopps
02.2025 - 04.2025
Receptionist
Midwest Center For Sleep Disorders
03.2024 - 05.2024
Assistant to Manager
Mr. Winter Services
07.2023 - 01.2024
CNA
Thornapple Manor
01.2022 - 05.2022
Farm Hand
Brown Road Beef
04.2019 - 01.2023
Cashier
Walmart
2022 - 2022
High School Diploma -
Maple Valley