Jade SINGLETON
Laurel,DE
Summary
Reliable office support professional with a background in customer service, data entry, transaction processing, and calendar management. Contributes to smooth team operations through clear communication, accurate administrative work, and consistent support for insurance and billing processes.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Nanticoke Chiropractic Center
Seaford, DE
01.2022 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and maintained an organized calendar for staff members.
- Utilized office software for data entry and document management tasks.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and credit card processing.
- Completed insurance verification for eligibility and benefits.
- Supported medical billing processes by preparing and submitting claims.
- Collected patient intake information.
Beauty Advisor
Target
Dover, DE
11.2017 - 11.2020
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Processed cash, check, and credit card transactions accurately, ensuring smooth customer checkout.
- Resolved customer inquiries and concerns professionally, contributing to a welcoming shopping environment.
- Organized inventory displays to enhance product visibility and accessibility.
- Worked with team members to streamline stock replenishment, enhancing product availability for customers.
- Developed training programs aligned with organizational goals to enhance employee skills and knowledge.
Assistant Manager
Subway
Milton, DE
09.2015 - 11.2017
- Supervised daily operations, ensuring quality and service standards were consistently met.
- Trained and mentored staff on best practices for food preparation and customer service.
- Implemented inventory management processes, reducing waste through efficient stock control.
- Developed employee schedules that balanced labor costs with service excellence.
Education
High School Diploma -
Seaford Senior High School
Seaford, DE06-2015
Skills
- Customer service
- Time management
- Cash handling
- Data entry
- Conflict management
- Insurance verification
- Appointment scheduling
- Office software
References
- Alexis Thomas - Delaware WIC
747-333-7425
- Dai Guthrie - Personal Wellness Center
302-362-3930
- Heather Hobson - Nanticoke Chiropractic Center
302-943-3870
Timeline
Front Desk Receptionist
Nanticoke Chiropractic Center
01.2022 - Current
Beauty Advisor
Target
11.2017 - 11.2020
Assistant Manager
Subway
09.2015 - 11.2017
High School Diploma -
Seaford Senior High School