Jade Syfax
IN
Summary
Team-minded Training Store Manager with over 10 years of experience leading groups of employees in the retail industry. A flexible and understanding individual with excellent interpersonal and communication abilities. Looking to obtain a pro-active management position in a fast paced environment where I can utilize can utilize my knowledge to help a company grow.
Overview
16
16
years of professional experience
Work History
Store Manager District Trainer
AKIRA
05.2019 - Current
- Recruiting, Training, District Sales Trainer
- Successfully manage 2 Assistant Managers, 2 sales keyholder, 5 cashiers, and sales team of 8.
- Monitored performance of sales team to help coach and develop and foster talent within the store.
- Increased store volume from 1.2 million to 2 million store volume.
- Trained and coached standards, product knowledge and customer first mentality to all staff.
- Consistently reviewed sales staff performance and provided comprehensive coaching in Selling, Customer Service, and Operations.
STORE MANAGER
Steven Madden
01.2014 - 05.2019
- Recruited, trained, and coached store team.
- Managed 2 Assistant Managers, 2 keyholder, and a sales staff of 7.
- Demonstrated salesmanship skills by working directly with sales staff to coach proper selling techniques.
- Increased sales by 15%.
- Responsible for direct client sales including email communications, shipping orders, and consignment.
- Coached store team on proper store operations procedures and visual presentation.
STORE MANAGER
Journeys
08.2011 - 01.2014
- A training manager for the district. Responsible for 1 Assistant Manager, and 3 key holders.
- Increased store sales by 10% within the first year of working by instituting effective selling techniques to sales staff.
- Executed visual merchandising sets and set displays and met weekly visual deadlines.
- Responsible for Operations management of stock inventory and associate personnel
- My Store Manager responsibilities also included dual role as visual manager for my location.
VISUAL MERCHANDISER
Forever 21
06.2010 - 08.2011
- Excelled at visual training and within 6 months promoted from as visual merchandiser to a visual merchandiser manager
- Consistently worked within company guidelines to display on trend and appealing windows, in store displays, and mannequin styling.
- Trained sales associates, while establishing, developing and enhancing progressively wider ranging sales promotions as well as various inventory shipping/receivables tasks.
VISUAL MANAGER, SALES ASSOCIATE
Love Culture
01.2008 - 06.2010
- Started off as a sales associate. Within one year I was promoted to store Visual Manager. Also traveled and helped support other stores in my region as Visual Manager.
- Helped create visual appealing displays and worked with product to keep mannequin styling on trend and enticing to customers.
- Trained sales associates, while establishing, developing and enhancing progressively wider ranging sales promotions as well as various inventory shipping/receivables tasks.
- Increased visual impact and sales 10% through optimal arrangement of mannequins, fixtures, walls and tables.
Education
High School Diploma -
Detroit School of The Arts
Detroit, MI06.2007
Skills
- Visual Merchandising
- Staff development plans
- Sales Team Development
- Retail Inventory Management
- Leadership
- Management Trainer
- Staff Scheduling
- P&L Reports
- Recruitment and hiring
- Operations Management
- Training/Development
Timeline
Store Manager District Trainer
AKIRA
05.2019 - Current
STORE MANAGER
Steven Madden
01.2014 - 05.2019
STORE MANAGER
Journeys
08.2011 - 01.2014
VISUAL MERCHANDISER
Forever 21
06.2010 - 08.2011
VISUAL MANAGER, SALES ASSOCIATE
Love Culture
01.2008 - 06.2010
High School Diploma -
Detroit School of The Arts