Jade Zuchowski
Manistee,MI
Summary
Administrative professional with background in managing office operations and supporting executive functions. Known for strong focus on team collaboration and delivering results, consistently adapting to changing needs. Brings expertise in customer service and effective communication, valued for reliability and proactive problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Professional
Advanced Foot & Ankle Centers
09.2018 - Current
- Proficient with EMR systems, Word and Excel
- Schedule management in a practice of four doctors
- Supported customer service initiatives by addressing inquiries promptly and professionally via email or phone calls.
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Monitored inventory levels and ordered office supplies as needed, maintaining optimal stock levels for uninterrupted workflow.
- Improved employee morale by planning team-building activities and fostering a positive work environment.
- Handled confidential documents with discretion while managing sensitive information on behalf of executives or patients.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with patients, recordkeeping, and data entry for increased efficiency.
Administrative Professional
Zeller & Johnson Chiropractic
06.2017 - 09.2018
- Management of daily office operations and maintenance of equipment.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Calendar management and scheduling for two doctors
- Maintenance of front office
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
Education
general studies -
Manistee High School
Manistee, MI05-2006
Skills
- Excellent Organizational Skills
- Problem solving
- Staff motivation
- Time management
- Professional communication
- Relationship building
- Conflict Resolution
- Word Processing and Typing
- Perform under pressure
Certification
- Basic Life Support Certification (BLS)
- HIPAA Compliance Certification
- OSHA Certified
Timeline
Administrative Professional
Advanced Foot & Ankle Centers
09.2018 - Current
Administrative Professional
Zeller & Johnson Chiropractic
06.2017 - 09.2018
general studies -
Manistee High School
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