Jadeliza Vasquez
lehigh acres,fl
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Front Desk Receptionist
Abbys home services
Hialeah, Florida
02.2022 - 11.2023
- Greeted clients warmly and managed front desk operations efficiently.
- Scheduled appointments and coordinated service requests for clients.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Maintained organized records of customer interactions and service requests.
- Assisted in training new front desk staff on procedures and systems.
- Collaborated with team members to enhance customer service experience.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Documented client progress and behavior data accurately for supervisor review.
- Engaged clients in therapeutic activities to promote skill development and social interaction.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
Medical Assistant
Dermatologist
Coral Gables, Florida
01.2021 - 09.2021
- Prepared patient rooms for examinations and procedures in a dermatology clinic.
- Assisted physicians during skin examinations and minor surgical procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled appointments and coordinated follow-up visits for patients effectively.
- Maintained medical supplies inventory and ordered replacements as needed.
- Provided compassionate support to patients during consultations and treatments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
Executive Assistant
Palace Interior
Doral, Florida
07.2017 - 12.2020
- Managed executive schedules and coordinated appointments efficiently.
- Maintained confidential files and records with attention to detail.
- Communicated with clients and vendors to facilitate smooth operations.
- Implemented office procedures to enhance workflow and productivity.
- Supported financial operations by processing invoices and expense reports.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Managed daily invoices, reports and proposals.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed customer accounts to ensure timely payment and compliance.
- Documented collection activities accurately in company databases.
Education
GED -
U.S International Christian Academy
Miami, FL11-2025
Skills
- Customer service
- Appointment scheduling
- Office administration
- Team collaboration
- Effective communication
- Meeting arrangements
- Work prioritization
- Problem-solving skills
- Client communication
- Attention to detail
- Administrative support
- Customer assistance and interaction
- Conference room scheduling
- Listening skills
- Meeting scheduling
- Appointment confirmation
- Scheduling appointments
Languages
English
Professional
Spanish
Professional
Certification
AED
Timeline
Front Desk Receptionist
Abbys home services
02.2022 - 11.2023
Medical Assistant
Dermatologist
01.2021 - 09.2021
Executive Assistant
Palace Interior
07.2017 - 12.2020
GED -
U.S International Christian Academy