Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Alcorn

CRESCO,PA

Summary

A very eccentric leader with a proven track record at HeyDudes, Dunkin, and ShopRite excelling in customer service, employee training, and communitcating with others. Adept at conflict resolution and workplace safety, I effectively motivated teams to enhance operational efficiency, drive sales, hit daily goals and so on. Skilled in inventory management, I ensured optimal stock levels while fostering a positive work environment.

Overview

2027
2027
years of professional experience

Work History

Shift Lead

HeyDudes (Crossings)
Swiftwater, PA
11.2025 - Current

- Responsible for opening and closing the store, auditing paperwork, assigning roles, training, etc.

- Diffused costumer situations

- Resposible for handling money, as well as placing orders for the store, counting deposits and register, etc.

Production Technician

ManpowerGroup (Sanofi)
10.2024 - 02.2025
  • Operated production machinery according to safety standards and quality specifications.
  • Conducted routine equipment inspections to ensure optimal functionality and minimize downtime.
  • Assisted in troubleshooting machinery issues, collaborating with maintenance teams for prompt resolutions.
  • Monitored production processes, identifying areas for improvement and suggesting enhancements to workflows.
  • Performed setup of production equipment to establish optimal performance.
  • Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
  • Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.

Shift Lead

ShopRite
2024 - 2024
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained and mentored team members on customer service best practices.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Resolved customer complaints efficiently, enhancing overall satisfaction levels.

Assistant Manager

Dunkin
Swiftwater, PA
2022 - 2023

Server Assistant

Desaki Restaurant
05.2022 - 09.2022
  • Assisted servers in delivering food and beverages to ensure timely service.
  • Supported dining room setup and maintenance for optimal guest experience.
  • Learned menu items and specials to provide accurate information to guests.
  • Collaborated with kitchen staff to expedite orders and maintain quality standards.

Lead Barista

Dunkin
Swiftwater, PA
2021 - 2022
  • Supervised daily operations of coffee preparation and customer service.
  • Trained and mentored new baristas on beverage techniques and customer interaction.
  • Ensured compliance with health and safety regulations in food preparation areas.
  • Managed inventory levels, placing orders to maintain optimal stock for peak hours.

Education

High School Diploma -

Pocono Mountain East
Swiftwater, PA
06-2023

Skills

Customer service focus

Employee training

Guest service

Team motivation

Conflict resolution

Workplace safety

Work delegation

Staff motivation

Inventory management

Shift leadership

Cross-contamination prevention

Hazardous waste management

Chemical handling proficiency

Environmental monitoring

Sterilization procedures

Timeline

Shift Lead

HeyDudes (Crossings)
11.2025 - Current

Production Technician

ManpowerGroup (Sanofi)
10.2024 - 02.2025

Server Assistant

Desaki Restaurant
05.2022 - 09.2022

Shift Lead

ShopRite
2024 - 2024

Assistant Manager

Dunkin
2022 - 2023

Lead Barista

Dunkin
2021 - 2022

High School Diploma -

Pocono Mountain East
Jaden Alcorn