Motivated, hard-working, responsible high school student seeking a part-time position to gain experience in customer service, to be an integral member of a productive work team, and contribute to a healthy work environment.
Overview
1
1
year of professional experience
Work History
Front Desk
Blue Granite Climbing Gym
South Lake Tahoe, CA
03.2026 - Current
Supervised climbers to maintain a safe environment, enforcing gym policies and proper technique
Assisted customers with check-in, gear rental, and general questions
Built strong communication skills working with a wide range of customers in a fast-paced setting.
Provided belays, safety checks, and guidance for new climbers
Helped maintain the cleanliness and organization of the facility and equipment
Office Manager
Sail Tahoe Blue
South Lake Tahoe, CA
05.2025 - Current
Managed daily operations for a busy sailing charter, overseeing a team of 8 employees
Served as the primary point of contact for 5,000+ customers, handling bookings, inquiries, and conflict resolution
Maintained a high-quality guest experience from first interaction to departure, emphasizing clear communication and professionalism
Coordinated scheduling, trip logistics, and daily operations to ensure efficiency and safety