Jaden Bowen
Cincinnati,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated across roles at Texas Roadhouse and other establishments. Skilled in multitasking and team collaboration, adept at managing high-pressure situations and improving service delivery. Achieved significant improvements in efficiency and customer service quality, leveraging strong customer service and effective time management skills. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Host
Outback Steakhouse
03.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
McAllister's Deli
09.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered peoples food to there table for those that ate in
- Bagged peoples orders that were taken to-go
- Read peoples orders and made sure everything on there recept was bagged and ready to go for them
Movie Theater Attendant
Kenwood Theatre
04.2022 - 07.2022
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Worked with other staff members for smooth theater operations.
Restaurant Busser
Texas Roadhouse
09.2020 - 07.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Education
No Degree - Undecided
University of Cincinnati Blue Ash College
Cincinnati, OHHigh School Diploma -
Madeira High School
Cincinnati, OH05.2021
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Flexible and Adaptable
Additional Information
I slow at learning things a little, but once I learn, I am very consistent and always on time
Timeline
Host
Outback Steakhouse
03.2023 - Current
Cashier
McAllister's Deli
09.2022 - 11.2022
Movie Theater Attendant
Kenwood Theatre
04.2022 - 07.2022
Restaurant Busser
Texas Roadhouse
09.2020 - 07.2021
No Degree - Undecided
University of Cincinnati Blue Ash College
High School Diploma -
Madeira High School