Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaden Dumont

Spring Grove,IL

Summary

Dynamic Employee with a proven track record at Jewel Osco, excelling in staff management and conflict resolution. Cultivated strong customer relationships while enhancing team performance. Leveraged business administration skills to implement effective solutions, resulting in improved customer satisfaction and operational efficiency. Passionate about fostering a positive work environment.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Jewel Osco
05.2025 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developing and maintaining relationships with customers through troubleshooting technical problems.
  • Supervising employees and accessing performances to determine more efficient ways to

Barista

Starbucks
07.2024 - 05.2025
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cashier

Jewel Osco
06.2021 - 08.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Science - Mechatronic And Robotics

College of Lake County
Grayslake, IL
05-2026

Skills

  • Staff management
  • Relationship building
  • Conflict resolution
  • Customer service
  • Business administration
  • Work prioritization

Certification

SACA Certifications

  • C-201 - Electrical Systems 1
  • C-202 - Electric Motor Control Systems 1

Timeline

Manager

Jewel Osco
05.2025 - Current

Barista

Starbucks
07.2024 - 05.2025

Cashier

Jewel Osco
06.2021 - 08.2023

Associate of Science - Mechatronic And Robotics

College of Lake County

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