Jaden Golding
Marietta,Ga
Summary
Hard-working professional with a background in management and customer service ideally suited for a management or customer service position.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Wendy's
08.2020 - Current
- Answer customer inquiries via phone.
- Provide direction and organize staff to ensure business operates efficiently
- Oversee and facilitate excellent customer service
- Handle all customer and co-worker questions or concerns
- Take orders of customers through headset
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Carefully interviewed, selected, trained, and supervised staff
Crew Member
McDonald's
09.2019 - 07.2020
- Carry out duties based on assigned position.
Package Handler/Cashier
Old Harbour Service Station Old
06.2018 - 09.2018
- Loaded and unloaded packages quickly and efficiently
- Cleaned the warehouse, prepare for delivery, and organized packages by scanning them in and sorting them out
- Moved products and materials by hand or with basic material handling equipment
- Safely handle fragile, dangerous, and/or hazardous products.
Education
High School Diploma -
Pre-University School
Kingston, Jamaica06.2019
High School Diploma -
Hillel Academy
Kingston, Jamaica06.2017
Skills
- Resolve problems via phone using great customer service
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Strong analytical and decision making skills
- Ability to learn new things quickly
- Ability to perform multiple tasks effectively with focus on timeliness and deadlines
- Excellent oral and written communication skills
- Staff Management
Timeline
Restaurant Manager
Wendy's
08.2020 - Current
Crew Member
McDonald's
09.2019 - 07.2020
Package Handler/Cashier
Old Harbour Service Station Old
06.2018 - 09.2018
High School Diploma -
Pre-University School
High School Diploma -
Hillel Academy
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