Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Hodge

Plainfield,NJ

Summary

Dynamic and goal-oriented professional with a proven track record at TCC Verizon, excelling in customer service and relationship building. Adept at cash handling and problem-solving, I consistently enhance customer satisfaction and drive sales through effective communication and teamwork. Committed to achieving results in fast-paced environments.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

4
4
years of professional experience

Work History

Sales Associate

TCC Verizon
Clinton, NJ
08.2025 - 02.2026
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Case Manager

Leaders For Life Nj
Newark, NJ
05.2024 - 08.2025
  • Coordinated care plans for clients, ensuring tailored support based on individual needs.
  • Facilitated communication between clients and service providers to enhance service delivery.
  • Conducted assessments to evaluate client progress and identify additional support requirements.
  • Developed resource materials to assist clients in accessing community services effectively.

Security Officer

Johnson & Johnson
New Brunswick, NJ
01.2024 - 05.2024
  • Monitored premises to ensure safety and security for employees and visitors.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Responded promptly to alarms and incidents, ensuring appropriate actions were taken.
  • Assisted in developing and implementing emergency response procedures for various scenarios.

Sales Associate

TCC Verizon
Basking Ridge, NJ
08.2022 - 03.2023
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained knowledge of current promotions and product features to inform customers.
  • Collaborated with team members to achieve daily sales goals.
  • Resolved customer inquiries and concerns promptly, ensuring satisfaction.
  • Organized merchandise displays to optimize store layout and visibility.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Supported inventory management by tracking stock levels and restocking items as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Fulfillment Associate

Amaon
Somerset, NJ
01.2022 - 04.2022
  • Operated warehouse equipment to efficiently pick and pack customer orders
  • Maintained accurate inventory records using warehouse management systems
  • Collaborated with team members to ensure timely fulfillment of shipments
  • Assisted in training new associates on safety protocols and operational procedures
  • Executed daily tasks while adhering to established safety guidelines

Education

High School Diploma -

Triton Regional High School
Runnemede, NJ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Meeting deadlines
  • Adapt to diverse groups

Timeline

Sales Associate

TCC Verizon
08.2025 - 02.2026

Case Manager

Leaders For Life Nj
05.2024 - 08.2025

Security Officer

Johnson & Johnson
01.2024 - 05.2024

Sales Associate

TCC Verizon
08.2022 - 03.2023

Fulfillment Associate

Amaon
01.2022 - 04.2022

High School Diploma -

Triton Regional High School