Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaden Keith

Granbury,TX

Summary

Experience in the restaurant industry from serving, managing, training, and back of house. Significant customer service experience in office and restaurant settings. Dedicated to customer satisfaction, exceeding company goals, and upholding company values,

Overview

5
5
years of professional experience

Work History

Server

Chili's
07.2021 - Current

Introduced guests to a variety of menu items specific to guest’s tastes and preferences while meeting and exceeding sales requirements.


Managed cleanliness and food safety and presentation standards and assisted other team members in doing so.


Trained new employees for various positions in the restaurant and familiarized them with company culture.

Concierge/Receptionist

Lakestone Terrace Senior Living
07.2021 - 07.2022
  • Greeted all guests and residents in a timely manner with a positive and helpful attitude.
  • Insured all common areas are clean and enjoyable to use. Prioritized safety, responsibly, and security.
  • Document visitors, arranged appointments for maintenance and driving appointments with clarity and ease. Organized important meetings for sales, business, and executive directors.

Schlotzsky's Manager

Schlotzsky's
06.2020 - 06.2021
  • Result-driven restaurant manager adept at FOH and BOH operations, focused on profit, improvements, above and beyond customer service, and excellent staff management skills
  • With a calculated balance between enthusiasm and discipline ensured staff provide exceptional customer service, and that food safety, cleanliness, and customer transactions are accurately achieved.
  • Worked closely with General Manager, owner, and other supervisors through phone conversations on a daily basis and in-person meetings on a bi-weekly basis to participate in discussions about customer satisfaction, profits, and new marketing techniques
  • Precisely calculated inventory, the correct sales numbers, and more to order appropriate supplies.

Chick-Fil-A Team Member

Chick-fil-A
07.2019 - 05.2020
  • Cashier at high-volume Chick-fil-A, learning restaurant business practices, legal food safety standards, and providing face-to-face customer interactions with hundreds of people a day.
  • Maintained legal standards of cleanliness in BOH and FOH, not only sanitation, health, and safety as my goals, but because of my passion to achieve a customer-friendly environment at the standard expected by Chick-fil-A restaurants appointment's.
  • Represented company's famous family-friendly, eager to serve, and engaging, professional, and speedy service to all customers
  • Glad to uphold the values expected of me and keep a friendly attitude for the entirety of my shift.

Education

High school diploma -

Joshua High School
Joshua, TX
05.2019

Skills

  • Sales
  • Customer service (6 years)
  • Restaurant, food preparation, and catering experience
  • Restaurant management and training
  • Office experience
  • Office Administration
  • Senior care (1 year)
  • Multi-line phone systems and phone etiquette
  • Windows and Google Docs
  • OSHA
  • HIPAA

Timeline

Server

Chili's
07.2021 - Current

Concierge/Receptionist

Lakestone Terrace Senior Living
07.2021 - 07.2022

Schlotzsky's Manager

Schlotzsky's
06.2020 - 06.2021

Chick-Fil-A Team Member

Chick-fil-A
07.2019 - 05.2020

High school diploma -

Joshua High School
Jaden Keith