Detailed Customer Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Publix
Winder, Georgia
01.2023 - Current
Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Escalated unresolved customer issues to the appropriate department or manager for resolution.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Physical Therapist Technician
Atlanta Rehabilitation and Performance Center
Bethlehem, GA
01.2022 - 05.2023
Performed administrative tasks such as scheduling appointments, documenting patient information and filing insurance forms.
Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
Performed clerical duties such as answering phones, ordering supplies and maintaining inventory logs.