Jadiel Rosado
J.R
Sarasota
Summary
Hospitality professional skilled in customer service and organizational management. Delivers exceptional guest experiences through effective communication and teamwork. Maintains high cleanliness standards and operational efficiency, driving customer satisfaction in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Host
Daruma Japanese Steakhouse
Sarasota
05.2025 - 11.2026
- Managed reservation system and coordinated seating arrangements.
- Welcomed guests and collected information for efficient seating or waitlist placement.
- Provided excellent customer service by anticipating customer needs.
- Resolved customer disputes through active listening and effective resolution facilitation.
- Ensured cleanliness of lobby area by regularly wiping down tables and chairs.
- Managed incoming calls during busy shifts.
Pizza Maker
Donatos Pizza
Sarasota
11.2025 - 03.2026
- Operated pizza ovens, ensuring pizzas were cooked to perfection.
- Prepared fresh pizza dough following company recipes and standards.
- Measured ingredients accurately using measuring cups or scales.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Delivered excellent customer service by accurately taking orders and addressing inquiries promptly.
- Collaborated with team members to efficiently fulfill large catering orders, enhancing customer satisfaction.
Education
High school -
Sarasota High School
Sarasota, FL06-2026
Skills
- Guest relations
- Customer service
- Hospitality
- Team collaboration
- Organizational skills
- Time management
- Communication skills
- Professional appearance
Timeline
Pizza Maker
Donatos Pizza
11.2025 - 03.2026
Host
Daruma Japanese Steakhouse
05.2025 - 11.2026
High school -
Sarasota High School