Jadon Quackenbush
Hornell,NY
Summary
Dynamic Sales Associate with a strong focus on customer service, problem-solving, and teamwork. Proven ability to enhance customer satisfaction and foster loyalty through effective communication and relationship-building.
Overview
9
9
years of professional experience
Work History
Sales Associate
Walmart
Hornell, NY
12.2023 - Current
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Trained new associates on store policies, procedures, and customer service standards.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Graphic Designer
Love & Loss Cycles
Arkport, NY
01.2022 - Current
- Developed innovative graphic designs for marketing campaigns, enhancing brand visibility and engagement.
- Led design projects from concept to execution, overseeing creative direction and maintaining brand consistency.
- Utilized industry-standard software tools like Adobe Creative Suite to create high-quality graphics for diverse platforms.
- Developed creative design for print materials, brochures, banners, and signs.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Spearheaded development of internal photo library, streamlining design process.
Crew Trainer
McDonald's
Hornell, NY
04.2021 - 12.2023
- Trained new crew members on operational procedures and customer service standards.
- Facilitated onboarding sessions to ensure compliance with safety protocols and company policies.
- Monitored team performance and provided constructive feedback to enhance service efficiency.
- Implemented best practices for food preparation and sanitation to maintain product quality.
Cashier
Salvation Army Thrift Store
Hornell, NY
10.2018 - 04.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized and clean checkout area to enhance shopping experience.
- Assisted with inventory management, monitoring stock levels and restocking shelves as needed.
Cashier
Burger King
Hornell, NY
01.2017 - 10.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers at shift end.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer experience by providing friendly, prompt service during peak hours.
Education
High School Diploma -
Hornell Senior High
Hornell, NY06-2019
No Degree - Digital Arts
GST Boces
Hornell, NY06-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Client service
Timeline
Sales Associate
Walmart
12.2023 - Current
Graphic Designer
Love & Loss Cycles
01.2022 - Current
Crew Trainer
McDonald's
04.2021 - 12.2023
Cashier
Salvation Army Thrift Store
10.2018 - 04.2021
Cashier
Burger King
01.2017 - 10.2018
High School Diploma -
Hornell Senior High
No Degree - Digital Arts
GST Boces