Jadore Hansome
Saint Louis ,Mo
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier at Quiktrip and Home Depot. Proven track record in cash handling and merchandise restocking, enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for building strong relationships that drive repeat business and mentoring team members to improve overall performance.
Overview
4
4
years of professional experience
Work History
Cashier
Quiktrip
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Cashier
Home Depot
11.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
Front Desk Receptionist
VIP Accessories
06.2021 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma - General Studies
Ritnour Senior High School
St. John Missouri07.2021
Skills
- Cash handling
- Merchandise restocking
- Team collaboration
- Communication skills
- Problem solving
- Patience and empathy
Affiliations
Association of information professionals
Timeline
Cashier
Home Depot
11.2023 - 12.2024
Cashier
Quiktrip
12.2022 - Current
Front Desk Receptionist
VIP Accessories
06.2021 - 09.2023
High School Diploma - General Studies
Ritnour Senior High School
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