Jadyn Erickson
New Richmond,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Manager
Jimmy John's Sandwiches
07.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Delivery Driver
Parkside Restaurant & Bar
05.2021 - 06.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
Dietary Aide
Ellsworth Health Services
04.2020 - 05.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Education
High School Diploma -
Ellsworth High School
Ellsworth, WI05.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Jimmy John's Sandwiches
07.2021 - Current
Delivery Driver
Parkside Restaurant & Bar
05.2021 - 06.2022
Dietary Aide
Ellsworth Health Services
04.2020 - 05.2021
High School Diploma -
Ellsworth High School