- Playing Sports
- Gym
- Hiking
- Reading
- Personal Development and Self-Improvement
- Fashion and Style
Jadyn Fleming Maile
Woodinville
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Heal Natural Clinic
10.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Guest Service Coordinator
InSpa Corporation
12.2023 - 12.2024
- Booked appointments, accepted payments and answered guest questions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sales Associate
Old Navy
11.2022 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Target
10.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
Biology
University of Washington Bothell
Bothell, WA06-2028
High School Diploma -
Nortshore Networks
Woodinville, WA06-2024
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Customer service
- Patient relations
- Patient care coordination
- Scheduling
- Time management
- Payment collection
- Telephone etiquette
- Creative problem solving
Interests
Timeline
Patient Care Coordinator
Heal Natural Clinic
10.2024 - Current
Guest Service Coordinator
InSpa Corporation
12.2023 - 12.2024
Sales Associate
Old Navy
11.2022 - 09.2024
Sales Associate
Target
10.2021 - 11.2022
Biology
University of Washington Bothell
High School Diploma -
Nortshore Networks
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