Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jadyn Moore

Davenport

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Human Resources

ILLINI RESTORATIVE CARE
06.2024 - Current
  • Manage full cycle recruitment process; recruiting, sourcing, interviewing, orientation, onboarding & off-boarding processes
  • Policies & Procedure Administration
  • Payroll & time clock processing
  • Maintain HRIS, LMS & Files
  • Workers Compensation
  • Employee Engagement
  • Employee Relations
  • ADA/ FMLA

Human Resource Generalist

Alorica Calling Center
09.2022 - 04.2024
  • Writing job descriptions, sourcing, recruiting, onboarding & assimilation
  • Complete off-boarding processes (exit interviews & paperwork) for exiting employees
  • Organize, maintain and update personnel records of relevant employee information
  • Coordinating learning/development training sessions
  • Creating HR reports & dashboards using Microsoft Excel
  • Ensuring smooth communication & timely resolution to queries

Customer Service Representative

Alorica Calling Center
10.2018 - 09.2022
  • Receive inbound/outbound calls to customers that want resolution. I solve and educate customers on specific account information, concerns, and inquiries to make it as easy and desirable as possible to do business with Barclays Bank.

Education

Bachelor's - Business Administration with a Concentration in Human Resource Management

Southern New Hampshire University
Davenport, IA
10.2022

Skills

  • Talent acquisition
  • Interpersonal skills
  • Employment & labor law
  • Conflict Resolution
  • Critical thinking/ Problem solving skills

Certification

  • SHRM Certified Professional
  • May 2024 to May 2028

Timeline

Director of Human Resources

ILLINI RESTORATIVE CARE
06.2024 - Current

Human Resource Generalist

Alorica Calling Center
09.2022 - 04.2024

Customer Service Representative

Alorica Calling Center
10.2018 - 09.2022

Bachelor's - Business Administration with a Concentration in Human Resource Management

Southern New Hampshire University

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Jadyn Moore