Jadyn Moore
Davenport
Summary
A highly motivated and organized Human Resources Associate with a passion for developing and maintaining a positive work environment. Skilled in recruitment, onboarding, and employee relations, with a keen eye for detail and a commitment to providing excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Human Resources
ILLINI RESTORATIVE CARE
Silvis
06.2024 - Current
- Manage full cycle recruitment process; recruiting, sourcing, interviewing, orientation, onboarding & offboarding processes
- Policies & Procedure Administration
- Payroll & time clock processing
- Maintain HRIS, LMS & Files
- Workers Compensation
- Employee Engagement
- Employee Relations
- ADA/ FMLA
Human Resource Generalist
Alorica Calling Center
Davenport
09.2022 - 04.2024
- Writing job descriptions, sourcing, recruiting, onboarding & assimilation
- Complete off-boarding processes (exit interviews & paperwork) for exiting employees
- Organize, maintain and update personnel records of relevant employee information
- Coordinating learning/development training sessions
- Creating HR reports & dashboards using Microsoft Excel
- Ensuring smooth communication & timely resolution to queries
Customer Service Representative
Alorica Calling Center
Davenport
10.2018 - 09.2022
- Receive inbound/outbound calls to customers that want resolution. I solve and educate customers on specific account information, concerns, and inquiries to make it as easy and desirable as possible to do business with Barclays Bank.
Education
Bachelor's - Business Administration with a Concentration in Human Resource Management
Southern New Hampshire University
Davenport, IA10.2022
Skills
- Talent acquisition
- Interpersonal skills
- Employment & labor law
- Conflict Resolution
- Critical Thinking/ Problem Solving skills
- Payroll
Certification
SHRM Certified Professional, 05/01/24, 05/31/28
Timeline
Director of Human Resources
ILLINI RESTORATIVE CARE
06.2024 - Current
Human Resource Generalist
Alorica Calling Center
09.2022 - 04.2024
Customer Service Representative
Alorica Calling Center
10.2018 - 09.2022
Bachelor's - Business Administration with a Concentration in Human Resource Management
Southern New Hampshire University