Jadyn Richards
St Louis,MO
Summary
Optical professional equipped with hands-on experience in providing precise eyewear fittings and exceptional patient service. Skilled in lens prescription interpretation, frame adjustments, and vision correction assessment. Strong team collaborator focused on achieving optimal patient outcomes and adapting to changing needs. Known for reliability, technical expertise, and patient-centric approach. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.
Overview
3
3
years of professional experience
Work History
Optician
Clarkson Eyecare
04.2024 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
Receptionist
Honda
12.2022 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Pet Handler
Imperial Animal Hospital
11.2021 - 12.2022
- Provided overnight accommodations for pets when owners were out of town or unable to care for them during extended periods of time, maintaining the same level of personalized attention as during regular handling sessions.
- Developed strong bonds with pets, resulting in repeat clientele and positive word-of-mouth referrals.
- Educated pet owners on proper care techniques to improve their animal''s overall health and happiness at home between visits.
- Ensured pet safety and comfort by meticulously following handling guidelines and protocols.
- Built trust with clients through consistent communication and updates on their pets'' well-being while under my care.
Education
Business
Jefferson Community College
Hillsboro, MOHigh School Diploma -
De Soto High School
De Soto, MO05-2019
Skills
- Customer service
- Optical measurements
- Insurance verification
- Computer skills
- Progressive lenses expertise
- Product upselling
- Eyewear brands
Languages
French
Limited Working
Timeline
Optician
Clarkson Eyecare
04.2024 - Current
Receptionist
Honda
12.2022 - 04.2024
Pet Handler
Imperial Animal Hospital
11.2021 - 12.2022
Business
Jefferson Community College
High School Diploma -
De Soto High School
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