Jadyn Rojas
Duluth,GA
Summary
Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.
Overview
3
3
years of professional experience
Work History
Clerical Associate
Hackensack Meridian Health
Paramus, New Jersey
07.2025 - Current
- Converted documents into digital format to streamline storage and retrieval.
- Compiled weekly financial reports using accounting software to ensure accuracy.
- Coordinated company records and resources to support special projects and enhance collaboration.
- Maintained detailed administrative processes to enhance accuracy and support operational efficiency.
- Administered support to senior managers on various assigned projects.
- Facilitated communication with customers, employees, and vendors to effectively resolve inquiries and complaints.
- Utilized emotional intelligence to identify issues and diplomatically defuse conflicts.
Patient Care Coordinator
Kayal Orthopedic Center
Franklin Lakes, NJ
08.2024 - 07.2025
- Facilitated communication between patients and providers by promptly answering calls, addressing questions, and relaying information, enhancing patient satisfaction and care coordination.
- Scheduled daily appointments for 30-70 patients across multiple specialties, including orthopedics, podiatry, rheumatology, pain management, and spine care.
- Coordinated diagnostic testing (MRI, CT, ultrasound, bone density scans) and in-office procedures, ensuring timely access to necessary treatments and improving patient outcomes.
- Supported 13 physicians and 21 physician assistants by managing schedules, post-operative protocols, and patient follow-ups.
- Processed referrals, lab orders, and medical device requests while managing vendor and representative contacts, streamlining operations to support patient care.
- Maintained up-to-date EMRs, including test results, patient histories, and provider notes.
- Managed schedules and fax communications across 9 office locations, ensuring efficient patient flow and continuity of care.
Patient Service Representative
Iron Health Physical Therapy
Ardsley, NY
07.2022 - 07.2024
- Streamlined front-desk operations by greeting and checking in patients efficiently.
- Scheduled 25 to 35 patient appointments daily for four providers.
- Managed patient feedback and resolved concerns, enhancing overall patient satisfaction.
- Registered new patients and maintained accurate records in EHR system.
- Processed patient information, insurance details, and payments, ensuring accuracy and compliance with protocols.
- Handled approximately 20 incoming calls daily, directing inquiries to appropriate staff.
- Coordinated with healthcare professionals to address patient needs effectively.
- Tracked office supplies and maintained spreadsheets for operational efficiency.
Education
High School -
Ossining High School
Ossining, NY06.2023
BBA - Business
Georgia Gwinnett College
Lawrenceville, GASkills
- EHR Systems: eClinicalWorks (ECW)
- EHR Systems: WebPT
- Microsoft Office Suite: Word
- Microsoft Office Suite: Excel
- Microsoft Office Suite: Outlook
- Google Workspace: Sheets
- Google Workspace: Docs
- Google Workspace: Calendar
- Document management
- Financial reporting
- Team collaboration
- Meeting coordination
Skills And Interests - Technical Skills
- EHR Systems, eClinicalWorks (ECW), WebPT - proficient.
- Microsoft Office Suite, Word, Excel, Outlook - proficient.
- Google Workspace, Sheets, Docs, Calendar - proficient.
Timeline
Clerical Associate
Hackensack Meridian Health
07.2025 - Current
Patient Care Coordinator
Kayal Orthopedic Center
08.2024 - 07.2025
Patient Service Representative
Iron Health Physical Therapy
07.2022 - 07.2024
High School -
Ossining High School
BBA - Business
Georgia Gwinnett College