Jadyn Wongsrichartnon
Buena Park,CA
Summary
Ambitious receptionist skilled in front desk operations, guest relations, and effective issue resolution. Proven ability to drive sales during peak hours while maintaining high standards of customer service. Organized and patient in managing customer complaints and inventory replenishment. Flexible availability supports business needs, particularly during busy weekends, while pursuing nursing studies to gain relevant medical office experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Garage Clothing Store
Brea, California
04.2025 - Current
- Assisted customers in selecting merchandise and provided product knowledge.
- Maintained visual merchandising standards to enhance store presentation.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Restocked shelves and organized inventory to support sales efforts.
- Engaged customers through effective communication to foster relationships.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Professionally handled customer complaints.
- Answered incoming telephone calls to provide store, products, and services information.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
American Eagle Outfitters, Inc
Cerritos, California
03.2023 - 03.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Receptionist
Salon 25
Cypress, CA
10.2023 - 05.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
Education
High School Diploma -
Cerritos High School
Cerritos, CA05-2024
Associate of Science -
Cypress College
Cypress, CASkills
- Customer needs assessment
- Product sales
- Time management
- Written and oral communication skills
- Goal oriented
- Listening skills
- Multi-tasking strength
- Merchandising knowledge
- Product recommendations
- Customer service
- Complaint resolution
- Team collaboration
- Cash handling
- Telephone etiquette
- Data entry
- Problem solving
- Inventory control
- Effective communication
References
Julia Guerra : (657) - 588 - 0177
Trisha Macke : (657) - 588 - 0177
Ozzy Ortiz : (657) - 588 - 0177
Vanessa Van Zeyl : (714) - 790 - 9985
Timeline
Sales Associate
Garage Clothing Store
04.2025 - Current
Receptionist
Salon 25
10.2023 - 05.2024
Sales Associate
American Eagle Outfitters, Inc
03.2023 - 03.2025
High School Diploma -
Cerritos High School
Associate of Science -
Cypress College
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