JAE WILL (魏捷)
Richmond,VA
Summary
Energetic and hardworking IT Student Manager bringing strengths in organizing schedules, coordinating supplies and maintaining facilities. Supports efficient operations by handling day-to-day needs independently and collaborating effectively with both students and professional staff. Dedicated to exceeding performance expectations and driving improvements to meet new trends in University needs.
Overview
3
3
years of professional experience
Work History
Information Technology Student Manager
University Of Richmond
Richmond, VA
10.2022 - Current
- Undertakes day-to-day activities of complete support service coverage for students, faculty, and alumni; maintained customer University ID in TDNext for assignment and reassignment of loan cases-managing records of 300 University assets.
- Analyzes and performs minor repairs to hardware, software, or peripheral equipment within Microsoft, macOS, and mobile device
- Executes guided equipment installation, and performs or properly
installs cables, operating systems, or software for University staff - Manages over a dozen student employees including providing initial training and assigning daily tasks
- Manages multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
Student Intern and Intern Stage Manager
Firehouse Theatre
Richmond, VA
08.2021 - 03.2022
- Created content for 14+ social media platforms to engage and connect with target audiences and scheduled community outreach.
- Compiled, modeled and reported on data for three community shows.
- Developed production schedules for 50+ crew and cast members over a two-week auditioning period.
- Contributed to increased productivity within the company by taking initiative in problem-solving and offering innovative solutions.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Education
Bachelor of Arts - Chinese Studies
University of Richmond
Richmond, VA04.2026
Bachelor of Science - Computer Science
University of Richmond
Richmond, VA04.2026
Skills
- Customer Service Support
- Project Management
- Interpersonal Skills
- Teamwork and Collaboration
- Verbal and Written Communication
- Public Speaking
- Information Gathering
- Technical: Microsoft Office Suite (Word, PowerPoint, and Excel), Vegas Studio experience, OBS Studio experience
- Teaching English as a Foreign Language (TEFL) Certification
- Computer Languages: Python (Proficient),
JavaScript (Proficient), Java (Proficient), C (Proficient), Assembly (Intermediate), Ruby (Basic), C# (Basic)
Accomplishments
- Honors; Resident Honors Program, Dean's List Fall 2022
- John's Hopkins Center for Talented Youth Scholar
- Silver Key, Scholastic Art & Writing Awards
- Gold Cup Winner, National Federation of Music Clubs
- Implemented complex inventory systems for Firehouse Theatre, saving time and money on organization
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Information Technology Student Manager
University Of Richmond
10.2022 - Current
Student Intern and Intern Stage Manager
Firehouse Theatre
08.2021 - 03.2022
Bachelor of Arts - Chinese Studies
University of Richmond
Bachelor of Science - Computer Science
University of Richmond