Jaeceana Pike
Newcastle,WY
Summary
Dynamic and results-driven professional with extensive customer service experience at CVS Pharmacy. Proven ability to enhance workflow and build customer relationships, leveraging strong problem-solving and time management skills. Adept at cash handling and maintaining accuracy in fast-paced environments, consistently ensuring customer satisfaction and operational efficiency.
Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
TJ Maxx, TJX Companies
01.2019 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pharmacy Technician
CVS Pharmacy
05.2021 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Restaurant Hostess
05.2019 - 04.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Dishwasher
Family Restaurant
03.2018 - 10.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Associate of Applied Science - Accounting
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
Certificate of Technical Studies - Healthcare Specialist
Ivy Tech Community College of Indiana
Indianapolis, IN03-2025
High School Diploma -
Union County High School
Liberty, IN05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Teamwork
- Cash handling
Certification
- Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Interests
Math
Golf
Music
Family
Timeline
Pharmacy Technician
CVS Pharmacy
05.2021 - 10.2021
Restaurant Hostess
05.2019 - 04.2020
Sales Associate
TJ Maxx, TJX Companies
01.2019 - 11.2021
Dishwasher
Family Restaurant
03.2018 - 10.2018
Associate of Applied Science - Accounting
Ivy Tech Community College of Indiana
Certificate of Technical Studies - Healthcare Specialist
Ivy Tech Community College of Indiana
High School Diploma -
Union County High School
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