Experienced server and retail associate with strong customer service, cash handling, and POS skills. Known for upselling, multitasking, and keeping high-volume shifts organized and efficient.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
Manhattan, Kansas
01.2025 - Current
Delivered attentive service to high volumes of daily customers, enhancing overall dining experience.
Monitored tables and promptly addressed guest needs, ensuring satisfaction throughout meals.
Welcomed customers, answered questions, and recommended specials to support sales.
Upsold menu items, sides, and drinks to support guest selections.
Resolved guest inquiries and complaints efficiently, maintaining positive customer relationships.
Processed cash transactions accurately while following company cash-handling procedures.
Supported training of new servers by providing guidance and sharing best practices.
Walmart Associate
Walmart
Holton, Kansas
01.2023 - 01.2024
Scanned items at cash register, ensuring accurate checkout transactions and customer satisfaction.
Assisted Walmart shoppers in locating products and answering store questions to enhance shopping experience.
Maintained clean, safe aisles and organized merchandise displays.
Supported unloading shipments and sorting freight, contributing to efficient inventory management.
Followed Walmart policies for customer service, safety, and loss prevention.
Server
Stewarts Ol' Smokehouse
Valley Falls, Kansas
07.2020 - 01.2023
Provided attentive customer service to ensure high guest satisfaction.
Recommended menu sides and drinks to enhance the guest dining experience.
Checked tables regularly and responded to guest needs with prompt communication.
Coordinated with kitchen staff to time orders and keep meal service moving smoothly.
Provided consistent service to a high volume of daily customers.
Worked with hosts and busbuers to support smooth dining room operations.
Worked with restaurant staff to support efficient operations throughout the shift.
Followed health and safety guidelines when preparing and serving food products.