Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jael Hinojoza

Houston

Summary

Detail-oriented insurance agent skilled in critical thinking and customer follow-up. Proven track record in educating clients on insurance products and ensuring regulatory compliance, leading to improved service delivery and client retention.

Overview

2
2
years of professional experience

Work History

Insurance Agent

A-Abana Insurance
05.2025 - Current
  • Assisted clients in understanding insurance products and coverage options.
  • Maintained accurate records of client interactions and policy changes in system.
  • Analyzed client feedback to improve service delivery and customer satisfaction levels.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Insurance Agent

Texas Insurance Agency
03.2024 - 03.2025
  • Collected premiums on or before effective date of coverage.
  • Finalized sales and collected necessary deposits.
  • Educated clients on insurance policies and procedures.
  • Negotiated contracts and terms of sale with potential customers.
  • Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.

Education

Associate of Applied Science - Neuroscience

San Jacinto College
Pasadena, TX
05-2030

High School Diploma -

Houston Gateway Academy
Houston, TX
06-2022

Skills

  • Customer service
  • Licensed insurance agent(Limited Lines)
  • Professionalism and ethics
  • Negotiation
  • Policy renewals
  • Critical thinking
  • Policy Knowledge
  • Customer follow-up

Languages

Spanish
Native or Bilingual

Timeline

Insurance Agent

A-Abana Insurance
05.2025 - Current

Insurance Agent

Texas Insurance Agency
03.2024 - 03.2025

Associate of Applied Science - Neuroscience

San Jacinto College

High School Diploma -

Houston Gateway Academy
Jael Hinojoza