Jael Newton
Washington,District Of Columbia
Summary
Motivated professional working on multiple contracts throughout the federal government with over 10 years of experience in offering proficiency in data entry combined with proofreading and analytical thinking skills. A fast learner with a commitment to continuous, self-directed learning. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Team player who works to support group efforts to meet critical deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Entry Clerk II
Lockwood Hills Federal, LLC (Department Of State)
08.2022 - 05.2024
- Responded directly to applicants' via email to send information based on applicants' needs and inquiries.
- Created cases for applicants seeking to apply to the program
- Processed claim appeals
- Handled sensitive PII documents provided by applicants
- Created and managed files to store applicant information.
- Created spreadsheets for more efficient recordkeeping.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Records Management Specialist 1
Pn Automations (Food And Drug Administration)
01.2022 - 05.2022
- Processed electronic documents in accordance with SOP's
- Performed data entry functions as needed
- Redacted patients and manufacturers data
- Performed quality control checks according to project requirements
- Utilized office automation tools such as MS Office and other common desktop applications
Vaccination Clerical Assistant
The ExecuSearch Group
04.2021 - 11.2021
- Greeted and checked patients in who had appointments
- Verified patient's information such as name, DOB and address, all while following HIPPA guidelines
- Directed and assisted patients with the next step in the process
General Clerk III
Columbia Lighthouse For The Blind
10.2020 - 03.2021
- Assisted the National Army Guard with maintaining soldier's medical information
- Used image scanners to accurately scan a high volume of documents
- Indexed soldier's medical records using MEDCHART
- Reviewed all output images for proper sizing resolutions and overall quality
- Maintained confidentiality while processing soldier's medical documents
- Trained other employees
Image Processing Operator
EIS (Department Of Labor)
11.2017 - 06.2018
- Assisted with workers' compensation claims
- Uploaded and maintained claim files
- Processed and transferred cases
- Prepared, scanned and quality controlled of all documents
- Verified accuracy of claimant information
- Generated monthly performance reports using excel
- Transported highly sensitive documents (PII) throughout DOL
- Communicated daily with senior staff verbally and via outlook
- Regularly acknowledged by staff for punctuality and attention to detail
Data Entry Clerk
Collabera, INC (Johnson Control/Tyco)
01.2017 - 05.2017
- Supported the federal systems division for multiple agencies( DOJ/USMS/USAO ).
- Entered pertinent data from source documents
- Performed work in a high-volume environment meeting strict deadlines
- Organized, sorted, and performed detailed edit checks against original documents
- Corrected data entry errors to prevent duplication or data degradation
Enrollment and Billing Tech I
Alta IT Services (CareFirst/BlueShield)
09.2016 - 01.2017
- Processed the health benefit enrollment forms and correspondence submitted by federal agencies and plans
- Entered sensitive member information (PHI) received via paper and electronically into the company's system
Data Entry Operator
KForce (Department Of Commerce)
12.2015 - 04.2016
- Entered data and processed various forms
- Verified accuracy of data entered
- Kept track of received data and source documents
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Sorted documents and maintained files, records and chronologies of entry activities.
- Maintained confidentiality
- Performed other job related duties as assigned.
Education
Certificate of Completion - IT A+
Career Technical Institute
06.2010
High School Diploma -
Ballou Stay
06.2006
Skills
- Collecting Information
- Insurance Processing
- Email Communication
- Data Review and Verification
- Error Identification
- Microsoft Office
- Software Troubleshooting
- Log Activities
- Technical Support
- Spreadsheet Management
- Document Management
- Data Processing
- Trained in 10-Key
- Document Scanning
- Advanced Clerical Knowledge
- Proofreading
- Claims Appeal Procedures
- Maintaining Confidentiality
- Data Entry
- Quality Control
- Excellent Communication Skills
- Filing
- Updating Client Data
- Keyboard Entry
Certification
CompTIA A+ 1000 - Part 1 and 2
Security Clearance
Secret
Timeline
Data Entry Clerk II
Lockwood Hills Federal, LLC (Department Of State)
08.2022 - 05.2024
Records Management Specialist 1
Pn Automations (Food And Drug Administration)
01.2022 - 05.2022
Vaccination Clerical Assistant
The ExecuSearch Group
04.2021 - 11.2021
General Clerk III
Columbia Lighthouse For The Blind
10.2020 - 03.2021
Image Processing Operator
EIS (Department Of Labor)
11.2017 - 06.2018
Data Entry Clerk
Collabera, INC (Johnson Control/Tyco)
01.2017 - 05.2017
Enrollment and Billing Tech I
Alta IT Services (CareFirst/BlueShield)
09.2016 - 01.2017
Data Entry Operator
KForce (Department Of Commerce)
12.2015 - 04.2016
Certificate of Completion - IT A+
Career Technical Institute
High School Diploma -
Ballou Stay
CompTIA A+ 1000 - Part 1 and 2
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