Jaela Faulkner
Loveland,OH
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Walmart
201 Chamber Dr, Milford, OH 45150
12.2023 - Current
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Maintained accurate cash drawers, ensuring proper cash handling procedures.
- Assisted in training new cashiers on checkout processes and store policies.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Goshen Highschool
6707 Goshen Rd, Goshen, Oh 4512205-2026
Skills
- Customer service
- Patience and empathy
- Excellent communication
- Optimistic approach
Certification
- Certificate of Merit for successfully completing the requirements for Social Media for Business.
Languages
American Sign Language
Limited Working
Timeline
Cashier/Customer Service Representative
Walmart
12.2023 - Current
Goshen Highschool