Jael I Lugo-Guevara
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am organized, a critical thinker, creative, good communicator, motivated, a dependable achiever, and always willing and ready to learn and grow more.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Schrader Properties Management LLC
Raleigh, NC
08.2021 - Current
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Facilitated open lines of communication among tenants, property management staff, and maintenance personnel to ensure smooth operations within the community.
- Performed background, reference, and credit checks as part of the screening process of prospective tenants.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Server
Taqueria Acapulco
Raleigh, NC
07.2018 - 03.2020
- Cultivated warm relationships with regular customers.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Bussed and reset tables to keep the dining room and work areas clean.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Deploma -
Needham B. Broughton High School
Raleigh, NC06.2020
Skills
- Bilingual Customer Support
- Good communication
- Warm and Friendly
- Property management knowledge
- Customer Service
- Clear Communication
- Organization
- Complaint Handling
- Food and Beverage Service
- Teamwork
- Quick learner
- Positive Attitude
Websites
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent
Schrader Properties Management LLC
08.2021 - Current
Server
Taqueria Acapulco
07.2018 - 03.2020
High School Deploma -
Needham B. Broughton High School