Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jaelyn Henderson

Fort Myers

Summary

Customer service professional with extensive experience in high-volume environments and current education in Emergency Medical Services. Strong communication, multitasking, and problem-solving skills with the ability to remain calm and organized under pressure.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Bimini Bait Shack
Fort Myers
03.2025 - Current
  • Assisted customers with orders and menu questions in a fast-paced environment.
  • Processed cash and card transactions accurately.
  • Trained new staff on restaurant procedures and service standards.
  • Applied customer feedback to help improve service quality.

Server/Food Runner/Barback

Hooked Island Grill
Fort Myers
06.2023 - 03.2025
  • Resolved guest concerns to maintain a positive dining experience.
  • Managed multiple tables while maintaining attention to detail.
  • Communicated effectively with kitchen and front-of-house staff.
  • Followed food safety and sanitation regulations.

Server/Hostess

Rib City
Fort Myers
06.2021 - 06.2023
  • Took customer orders and answered menu questions.
  • Informed guests of menu updates and daily specials.
  • Assisted with side work and maintaining organized dining areas.
  • Supported daily restaurant operations in a high-volume environment.

Education

Associate's of Science - Emergency Medical Services Technology

Florida Southwestern State College
Fort Myers, FL
04-2026

High School -

Cypress Lake High School
Fort Myers, FL
05-2023

Skills

  • Customer service
  • Food safety compliance
  • Cash handling
  • Time management
  • Multitasking
  • Team collaboration
  • Conflict resolution
  • Communication
  • Task prioritization

Certification

  • Food Handler Certification, Ongoing
  • CPR Certification, 08/01/23 to 08/01/25, Full Certification to perform CPR.
  • Emergency Medical Technician Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Server

Bimini Bait Shack
03.2025 - Current

Server/Food Runner/Barback

Hooked Island Grill
06.2023 - 03.2025

Server/Hostess

Rib City
06.2021 - 06.2023

Associate's of Science - Emergency Medical Services Technology

Florida Southwestern State College

High School -

Cypress Lake High School
Jaelyn Henderson